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Arago teaches an AI to play games, the better to manage IT systems

Peter Sayer | Dec. 7, 2016
When Arago taught its Hiro IT automation system to play a Civilisation-like strategy game, it learned how to make IT more fun

That led the team to reconsider the feedback cycle on the learning interface, and look for ways to speed things up.

"We'll keep this up just to make the machine more fun to interact with," he said.

Making work more interesting is what AI is for, according to Boos. "I believe AI should be an augmentation of people. You should be able to teach the machine the stuff you have to do every day, and then go off and do new stuff," he said.

As for the Freeciv players who helped with the project, there's more fun in store for them, too.

Arago organized the training program for Hiro as a tournament, with the AIs playing against one another on a variety of maps. You can check out the leader board at the Hiro website.

"After we're done with the tournament, we will set up a machine they can play against, and even choose which players' knowledge they want HIRO to use," Boos said.

There's also the satisfaction of playing, and perhaps beating, a computer that has only the same access to the game that they do. "There's no god-like access, no background information, only what a player can see and do," he said.

 

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