"The benefit we see is helping our customers reduce risk," Spence says. "They can evaluate and have a better idea of what they're getting before they commit. Really, there's a lot of risk reduction. It's the ability to reduce the cost of implementation and the deployment timeline."
Key features and services of the innovation lab include:
- Infrastructure provisioning. Dell Services has invested in the SAP HANA licenses and hardware, allowing customers to access and evaluate the solution prior to purchasing.
- Co-Innovation lab. Customers can develop and test solutions in the Dell Services environment for short periods of time, or temporarily use the environment for upgrades and rollout projects.
- Consulting services. Dell Services runs workshops to help customers identify potential value, create a business use case, provide specific industry solutions with smart factory and IoT and develop zero-impact migration plans.
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