"As a comparison, I tried to send my Mom an Amazon Kindle book I knew she already had," he wrote. "Amazon let the purchase go through and told me nothing about her Kindle inventory. She received a message from the company that I'd sent her an e-book she already owned, and giving her a credit for its price. To put it mildly, this seems like a better approach to me."
Apple officials in London did not have an immediate comment.
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