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Old software blamed for city's failure to collect $17.6M in parking fines

Chris Kanaracus | April 2, 2012
Traffic-law violators in Long Beach, California, have gotten to keep a little more money in their wallets, as the municipality has failed to collect US$17.6 million in outstanding parking violation fees due to an "antiquated" software system, according to a report released this week by city auditor Laura Doud.

Long Beach pays about $15,000 in annual maintenance fees for the software but that money only covers its core features, and not help from Duncan Solutions to add new functionality, according to the audit.

In a response to Doud's audit, the city's financial management department largely echoed the concerns it raised and agreed that it should be replaced.


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