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SAP in 6: Leading change in the sector

Rabia Garib | Sept. 9, 2008
SAP is a multifunctional software which has been deployed at National Foods (Pakistan) with its basic six modules at National Foods.

Today's businesses, regardless of which part of the world you work in, are very modular. Technology enables the shift from having everything on-site to allowing departments to more accurately coordinate with each other and develop remote links to optimize costs and balance the work load. The assembly line concepts have expanded from working in synch on one straight conveyor belt, to spreading it to better manage availability of time and resources. "We need to understand all of these processes so that IT can make all of this happen" says Danish.

How difficult was it to convince the management to make the shift from iScala to SAP? "It's an interesting question and the answer is an extraordinary one. It took no convincing at all because over the course of time, we've learned that until you don't have the ownership of the transition, migration or implementation from the top management, no change can take place in the organization." The decision to make the technology shift came from the top management.

As a large-sized organization continues to compete in the local market, create milestones and expands its operations, the role of technology definitely changes, but then the ownership of the long-term vision of the company, also has to be in line with these changes. A company that is already the leader in the local industry, still strives to increase the void between itself and the others in the sector, is a fairly critical strategy to employ. Though there are exceptions to the rule, there is a general consensus that the older the industry or the attitude is, the more hesitant it is to adopt to change.

"Earlier, the business and IT were two different expertise. But now, the importance of business has become more important. Now, we look for those people who have technical skills as well as business knowledge. A programmer cannot develop a business application or configure one, unless he has enough knowledge of business, policies, taxations, and importance of future aspects."

The implementation of technology, in addition to just the investment it brings, influences a lot of changes in the workspace. Of course it increases accountability and time management, it also allows the possibility of increasing the skillset that each employee has. Computer skills or reading and understanding dialog boxes or computer-generated messages in English. These are skills that allow the overall increase and rise of the skillset that an industry has employed in the workforce.

The implementation of SAP Software is always a huge operation that brings about many changes within a certain organization. The whole process, in some cases, can take several years, depending on the methodology of implementation and costs. Every employee of an organization, whether related with the ERP or not, automatically becomes a part of the SAP implementation process. "Knowledge share. This becomes a tremendous exercise in sharing and accumulating the intellectual capital of an organization" explains Danish. The objective of the SAP implementation is to achieve high performance and efficient working modules that can enhance the level of communication and information management.


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