Sprinklr - an enterprise social technology company - has raised US$105 million in Series F funding at a US$1.8 billion valuation.
The round, which brings the company's total funding to US$239 million, was led by Singapore investment firm Temasek. Wellington Management Company LLP and EDBI - the corporate investment arm of the Singapore Economic Development Board - has also participated in the funding together with existing investors of Sprinklr.
Sprinklr enables employees across the front office to collaborate on the same social platform with integrated data and workflows. Some of their customers include Nike, Microsoft, McDonald's, P&G, and Samsung.
"Modern businesses are expected to have millions of conversations, simultaneously and at the speed of social, as they flow across dozens of different channels and in and out of traditionally disconnected departments. This complex new reality requires a new class of enterprise software that goes far beyond the customer relationship management systems and legacy enterprise technologies that were designed for a siloed, structured world," said Ragy Thomas, CEO & Founder of Sprinklr, in a press release.
"With departments like marketing and customer care migrating to social and working together on the same platform for the first time, Sprinklr is quickly becoming the underlying infrastructure for the world's largest brands to unify their front office and create real, human relationships with each one of their customers," Thomas continued.
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