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Untangling Microsoft's communication and collaboration strategy

Paul Rubens | April 11, 2013
Microsoft announced at its Lync Conference in February that Lync and Skype are connected for IM, presence and voice communication.

In Outlook 2013, the People Card collects contact details about a given individual in one place: phone, email, address, company info, but also social media updates, presence and so on. It's a similar idea to the People Hub or a Live Tile in Windows 8. In the future it will likely be possible to trigger a Lync call, view Yammer updates, examine a LinkedIn profile and more from one of these "cards."

"Microsoft wants to use Office, and particularly Outlook, as a kind of central communications console," says Helm. That means that, for the foreseeable future, Outlook is here to stay.


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