The complexity of today's business environment requires careful attention and consideration to manage the pressure businesses are placing on IT organisations. Visibility into the organisation and its health offers the ability to analyse what's going on through more preventative and prescriptive tools. This will in turn allow for better informed decisions in real time - an incredibly valuable enabler for IT managers of today. The right technology partnerships might just be the differentiator determining who wins big in today's customer experience scene.
Sign up for Computerworld eNewsletters.