IT professionals in Singapore tend to go above and beyond the scope of their core responsibilities, according to SolarWinds, a provider of IT management software.
This is due to the changing business landscape that demands more of their attention, both inside and outside of the office.
IT professionals spend about 61 percent of their time in the actual management of IT and IT-related services.
About one-fifth (19 percent) of their time is spent in educating business leaders and end-users about IT/technology.
Nine percent of their time is spent in fixing office equipment that is not related to IT, while 11 percent is spent in performing admin duties unrelated to IT.
"Without a doubt, today's IT professionals are the backbone of the modern enterprise," said Joseph Kim, senior vice president and chief technology officer, SolarWinds.
Focus on core responsibilities
Of the 61 percent of time IT professionals spend on core responsibilities, over 35 percent is dedicated to resolving technology issues from senior executives/chief officers.
Almost half (46 percent) list finance/accounting/procurement as having the most technology issues that require an IT professional to solve. This is followed by sales/business development personnel at 37 percent.
In any given week, about two-fifths of IT professionals surveyed spend more time communicating with their IT monitoring systems than the people close to them.
Nearly 4 in 10 (37 percent) said they receive more texts from their IT monitoring systems each week than they do from their friends/family/loved ones.
Fifty-six percent of all IT professionals use LinkedIn as their preferred social media platform, followed by Instagram (21 percent) and Twitter (14 percent).
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