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IBM launches new portal for Malaysian SMBs

AvantiKumar | March 30, 2012
IBM Smarter Office Portal offers self assessment and solutions mapping to help SMBs plan business growth.

Vincent Ler, IBM Malaysia

PHOTO - Vincent Ler, general manager, general business, IBM Malaysia.

Technology giant IBM Malaysia has launched a new portal, which offers solutions mapping tools to help small and medium businesses expand.

IBM Malaysia general manager, general business, Vincent Ler, said the Smarter Officer portal targeted small and medium businesses (SMBs) to build on their existing IT infrastructure to meet business growth plans.

"The current challenging business environment has resulted in a growing myriad of mission-critical issues that need to be considered carefully. In this portal, organisations can take a self assessment via the IBM Smarter Office Advisor,"said Ler. This Web-based diagnostic tool has been designed specifically to help organisations identify personalised path to gaining maximum value from existing and future IT infrastructure. The questionnaire here will help assess pain points and recommend solutions based on the IBM Solution Mapping."

He said the assessment tool is segmented into four main sections:

1. Understanding your company - industry, company size, role in company

2. Knowing your plans; setting up new office, adding branches, moving to next level of tech adoption

3. Identifying your challenges - possible questions: lack of formalised processes, no automated backup, inability to estimate storage needs

4. IBM's recommended solutions - Storage Management, Business Intelligence
Collaboration, Database Software

"Upon completion of the assessment, organisations would be able to maximise the value of existing infrastructure for growth and three white papers would be available for downloading," said Ler.

"Organisations that require financing options can look to IGF [IBM Global Financing] as an alternative for IT solutions financing," he said. "IGF is the world's largest technology financier with US$36 billion assets and provides the broadest portfolio of IT financing and asset management solutions that deliver greater economic value throughout the technology lifecycle. Created in 1981, IBM Global Financing operates in 50 countries.

"The portal's development [] is currently in its second phase," said Ler. "This phase includes a section on volume offers where organisations can make bulk purchases at special promotional prices, and a social media page focused on small and medium enterprise solutions."


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