Ovum’s Research Director focused on the Public Sector, Kevin Noonan, told Computerworld Singapore what he expects to be the top ICT trends (of development and deployment) in Asia this year, and offered up some advice for all our readers.
Computerworld Singapore: What do you see as the main directions and trends for information technology development in Asia for 2011?
Noonan: One—proliferative innovation is all about how enterprises respond to the challenges of the growing proliferation of surprisingly useful ‘leading edge’ devices, apps and services. Some examples are the iPad/iPhone, and their apps ecosystems, Web 2.0 services (eg facebook), and Cloud computing services (software, platform and infrastructure-as-a-service). These solutions are being chosen by employees to do useful work, often as an expression of frustration with an ‘old fashioned’ locked-down corporate standard operating environment.
We have seen phases of end-user driven technology proliferation before. (Remember the Visicalc spreadsheet?) We learned from these experiences that poorly managed proliferation does not necessarily deliver innovation in the long run. Sometimes it just brings rework and increased costs and risks.
In the past, these lessons led to the control orientation of many enterprise CIOs...“Computer says No!” The current wave of proliferation, however, is deep and wide and unstoppable. Proliferative innovation is all about the new logic that CIOs will need to adopt to ensure that the new technology solutions create lasting value, not simply another technology mess to be cleaned up. The new logic will need to be more about influencing, orchestrating and virtualising than simply seeking to impose a rigid SOE [service oriented enterprise] on a rebellious user base.
Two—there has been a lot of talk already about Cloud computing. However, it will be a big trend in 2001 as vendors seek to stake out territory in the gold rush and CIOs seek to understand where and how Cloud services can be safely applied to replace or bolster traditional in-house/on-premises and hard-wired outsourcing models.
We expect to see big investments in Cloud computing across the region as countries position themselves to become net exporters, rather than net importers, of Cloud services.
Three—desktop virtualisation will become an increasingly important element of enabling enterprises to manage proliferative innovation. The pace of innovation of devices will continue, so enterprises must find a way to break the nexus between their trusted and secure corporate applications and the device. Virtualisation provides the solution be enabling CIOs to assure the quality of the core SOE applications while affording users increased freedom at the device level. “Want an iPad?...Sure, go ahead ...whatever!”
What advice would you give to Asia enterprises relating to the best way to prepare for the IT environment
As we enter 2011, WikiLeaks has been the big surprise nobody could have predicted. While WikiLeaks has been something quite specifically directed at US Government leaks, the aftershocks are likely to be felt by ICT security managers around the world. In every enterprise, ICT security is based on a particular company’s assessment of corporate risk management. Now this has suddenly become a whole lot harder.
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