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Device as a service (DaaS) in a digitally disrupted world

IDG Contributing Writer | Aug. 3, 2016
Discover why DaaS is the solution to managing today's increasingly complex IT environment

However, as we discussed earlier, the needle on the IT hardware has not moved much, keeping in pace with developments in the software space. HP Device as a Service (DaaS) is going to change all that.

HP DaaS takes care of all the major pain points CIOs and IT managers face when it comes to device management: aging fleet, budget pressures, business volatility, and security concerns.  

Why HP DaaS?

Why HP DaaS?

HP has been one of the trusted IT leaders, leading innovation in software and hardware. Among the big 3 OEMs, customers rate HP highest for its global capabilities, likelihood of recommending HP to others, use of latest technology, and being a trusted advisor. [2]

A great IT innovator like HP has now reinvented the traditional IT model into DaaS. Traditional IT used to be device-centric IT (capex model). In this model, customers purchased device, and took care of it all through its life-cycle (acquire a fleet, set it up, maintain it and retire it).

DaaS, in contrast, works on the device usage model (opex model). In this model, customer pays fee to use device and HP takes care of the device life cycle.

HP DaaS combines a comprehensive suite of award-winning HP hardware with world-class HP Services. It allows IT managers to productively and profitably manage their device environment.

By combining hardware and services into a single contract with one monthly payment,
HP DaaS can help improve a company's cash flow, preserve capital to invest in other
IT or business priorities, and deliver a predictable and consistent IT budget. Printer hardware and services (including HP Managed Print Services) can also be added for even greater economies of scale.

Lifecycle Management is more complex than it looks

What is interesting about DaaS is that it spans every stage of the lifecycle of a device, and the offering can be customised to meet the exact needs of a company.

While developing this new service, HP has paid attention to the minutest details: at the end of a device's lifecycle, for example, HP refreshes with the latest technology products. They remove the old units, secure the client's hard drives (disk wipe, or return them to the client) and perform data migration as well as recycle them in an environmentally friendly manner. As new products are introduced, HP will also assess and design a plan to refresh products over subsequent years. [3]

The offering comes packaged with optional incremental value such as an Account Delivery Manager, reporting and analytics, and/or combined PC and Print services. This helps to ensure that the IT managers and the end users are satisfied with all aspects of the service delivery.


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