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Balancing the benefits and risks of mobile applications in Malaysia

AvantiKumar | March 23, 2012
About 67 percent of Malaysian enterprises are considering custom mobile applications: new Symantec study

Symantec in Malaysia - March 2012

PHOTO - (From left) Alex Ong, senior country manager for Symantec Malaysia; and Nigel Tan, Symantec's principal consultant for Asia South region at the Symantec 2012 State of Mobility Survey media briefing in Kuala Lumpur.


A new study from security solutions provider Symantec, called 2012 State of Mobility Survey, shows that 67 percent of respondents in Malaysia are considering custom mobile applications, while 26 percent are currently implementing or have rolled out custom mobile applications.

Symantec's study is designed to help balance the benefits and risks of mobile applications, said Symantec Malaysia senior country manager Alex Ong, who said: "Despite this adoption, almost half (44 percent) of survey respondents in Malaysia mentioned that mobility is somewhat to extremely challenging and a further 43 percent of survey respondents identified mobile devices as one of their top three IT risks. Yet in the face of these challenges, IT is striking a balance between mobile benefits and risks by transforming its approach to mobility to deliver improved business agility, increased productivity and workforce effectiveness."

"We are seeing a cultural shift and rapid adoption in mobile devices among organisations in Malaysia - from refusing mobile devices not long ago to actively distributing and developing mobile applications today," said Ong. "This has introduced a new set of challenges and complexities for IT staff."

"In spite of the challenges and complexities, it is encouraging to see organisations in Malaysia taking bold steps in embracing mobile devices in the workplace," he said. "Whether large enterprises or small and medium businesses (SMBs), the high adoption of mobile devices at the workplace among local businesses is impressive as it underlines a mature business environment that is keeping pace with global trends and technologies."

"From a security perspective, it is encouraging to see that a majority of organisations in Malaysia are thinking beyond the simple case of lost or stolen mobile phones, and looking into implementing security measures to keep their corporate information safe," said Ong.

Symantec's 2012 State of Mobility Survey was conducted by Applied Research from August-November 2011. The results are based on 6,275 organisations in 43 countries in North America, EMEA (Europe, Middle East and Africa), Asia Pacific, Japan and Latin America. In Malaysia, 150 organisations participated in the survey. Among small businesses, we spoke with the person in charge of IT. Among enterprises, we contacted senior IT and C-level professionals. For the purposes of this survey, mobile devices refer to handheld devices such as the Blackberry Smartphone, iPhone, Android, and other similar devices. Laptops are not included in the definition of mobile devices.


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