Even worse, disgruntled customers looked into Cisco Connect Cloud's terms of service and found that Cisco said it might collect information about use of the service, including users' Internet history. The terms also said Cisco might share "aggregated and anonymous user experience information" with third parties. That language sparked outrage among customers, some of whom said they would stop using the Linksys routers.
While changing the default status of Cisco Connect Cloud, Cisco stood by cloud-based router management in Thursday's blog post. "We are committed to providing both Cloud-enabled and local management software," Wingo wrote.
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