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Energy company's IT and business units share responsibility

Martha Heller | May 30, 2013
At Energy Future Holdings, CEO John Young emphasizes the human factors behind IT, supports standardization and expects the CIO to work with business partners.

How has technology changed your leadership style?

When you get hundreds of emails per day, you are in this rapid-fire communication mode, making decisions more quickly, and you get very few opportunities to read people's body language. As a leader, I need to remember that while technology gives us efficient ways to get the word out, at the end of the day, face-to-face interaction makes a difference.


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