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On-premises BlackBerry servers won't connect to Microsoft's Office 365 at launch

Jon Brodkin | April 20, 2011
The BlackBerry servers enterprises have installed in their data centers won't connect to Exchange Online but a free cloud-based BlackBerry email service will soon move into beta.

The BlackBerry servers enterprises have installed in their data centers won't be able to connect to the Exchange Online portion of Microsoft's Office 365 cloud service, but RIM plans to have a cloud-based BlackBerry email service move into beta once Office 365 hits general availability, the vendors said this week.

On-premises BlackBerry Enterprise Servers (BES) will not connect to Office 365, at least at first, RIM product management director Jeff Holleran said. Microsoft and RIM announced a free hosted BlackBerry service designed for Office 365 last month, saying only that it will launch "later this year."

With Office 365 moving into public beta this week, the Microsoft service seems to be further ahead in development than the corresponding BlackBerry service. However, a beta version of the BlackBerry cloud service should be available once Office 365 hits general availability.

"Our intention is to be in beta at that point in time," Holleran said.

Office 365 beta tester Tom Boxrud of Underwriters Laboratories in Illinois says he was told by Microsoft that Office 365 could launch for real in June. But Microsoft isn't confirming that date publicly, nor will it say exactly when the BlackBerry cloud service will launch.

"Office 365 will launch later this year," a Microsoft spokesperson said via email. "RIM has also indicated that their BlackBerry cloud-based service will launch later this year. If there is a gap in availability between the two, we expect it to be small, but we do not have more details to share at this time."

Enterprises are typically wary of adopting beta products in production. But Holleran said the BlackBerry cloud beta will be robust, ensuring no interruption of service. "There's no intention between organizations to take away BlackBerry capabilities," Holleran said.

The beta tag should be taken off the BlackBerry cloud service by the end of 2011. There will be early access to the beta for "select enterprise customers in the coming weeks," RIM said.

While the on-premises BlackBerry servers owned by enterprises will not connect to Office 365 at first, Holleran said RIM expects to offer that capability at some point. But while RIM promises the cloud service in 2011, it doesn't say when it will provide the ability to hook on-premises servers up to Office 365.

One other option is BlackBerry Internet Service (BIS), which provides BlackBerry users access to mail from the Outlook Web App without requiring connection to a BlackBerry Enterprise Server. This is the option provided to Office 365 beta customers, with Microsoft saying, "BlackBerry device users will need to use BlackBerry Internet Service (BIS) for the beta; there is no Hosted BlackBerry service available as part of the beta."


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