Mobile technology is morphing to more than just phones and tablets
While smartphones and tablets continue to dominate the mobile market, it would be a mistake to limit strategic technology plans only to the use of such devices. Embedded technology is beginning to create new opportunities for business innovation and job redesign.
One such example is the development of the Concept Car for the Western Australian Police. Mobile technology is no stranger to police forces around the world. Smartphones and car mounted laptops have been in use for many years. However there are practical limits to the number of devices an officer can refer to without being weighed down or distracted from the very duties these devices were meant to assist with.
The concept car provides an innovative rethink of the problem by embedding intelligence into the car. This reduces the technology burden on officers, while adding new services. The car itself becomes a data scoop that collects information about its surroundings while making online enquires to central support systems. Activities can include number plate registration checks and situational threat analysis. Police officers only need to become involved when action is required.
The real value of mobile lies in workplace reform
Smartphones, tablets and BYOD are already delivering significant productivity improvements in the way work is performed in the enterprise, but these are just steps along the journey. Over time these technologies will continue to evolve and change. However these productivity gains will be lost, unless these gains are realised through workplace reform. This requires IT to build partnerships within the enterprise to drive reform, not just the technology that enables it.
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