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Denmark goes digital to better support its ageing population

Nayela Deeba | Aug. 8, 2017
At GCIO Forum 2017, Yih-Jeou Wang, head of International Cooperation at Agency for Digitisation, Denmark, shares how the country is leveraging technology to reduce operating costs as well as enable its citizens to be independent.

He added that the move will also generate estimated cost savings of S$60.5 million over five years.

To further enable the elderly and those physically challenged to be independent and improve their quality of life, Denmark's central and local government has been disseminating four welfare solutions nationwide since 2013. The four technologies are:

  • Toilets or toilet seats with built in bidets and/or built in air dryer;
  • Assistive products for lifting a person such as for transferring a person seated in a wheelchair into or out of vehicles;
  • Assistive devices for eating in sheltered housing; and
  • Assistive technology to support rehabilitation.

This initiative will help Denmark realise annual cost savings of approximately S$107 million, Wang claimed.

When asked what's next in general for Denmark's digitisation journey, Wang replied that they are looking to reduce unnecessary processes for public services. "For instance, one shouldn't need to apply for social benefits as the government should have enough data on him/her to know if he/she qualifies or not. This means that quality of data will be extremely important which is why we have a big emphasis on it," said Wang. In line with that, he reminded government and public sector agencies to ensure data security when embarking on digitisation projects, given the amount of sensitive data they have.

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