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Microsoft's Skype buy could boost unified communications

Matt Hamblen | May 11, 2011
'Traditional walls of communication...have been eviscerated,' analyst says.

Hilton noted that while Skype does have a business-grade product "it is still a consumer-grade solution [and] enterprises don't want low-quality communications services when dealing with customers."

Hilton said Avaya partnered last year with Skype technology for business users, but questioned whether that partnership has yielded much success for Avaya.

 

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