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Silk Contract Logistics enhances productivity with voice-directed warehouse picking solution

Anuradha Shukla | Sept. 21, 2017
The deployment will also both futureproof Silk’s business and establish itself as an innovator in the Australian warehousing industry.

Zebra Technologies solution used at Silk Contract Logistics' warehouse
Credit: Zebra Technologies

Silk Contract Logistics is using Zebra Technologies' voice-directed warehouse picking solution to enhance its worker productivity and competitive advantage.

Silk Contract Logistics has deployed a suite of Zebra's warehousing solutions, supported by Zebra's PartnerConnect Premier Solution partner Skywire.

The deployment will both futureproof Silk's business and establish itself as an innovator in the Australian warehousing industry.

These solutions will enable Silk Contract Logistics to increase offerings to its customers, provide better safety to staff, improve functionality and efficiency, and enhance its service profile for its clients' future use.

"We're always looking at ways to lean on technology to enhance the warehouse experience, particularly for staff and clients," said Matt Hannah, chief information officer, Silk Contract Logistics. "With Zebra's wearable technology and voice-directed TekSpeech Pro software, our staff are now able to adopt a 'hands-free' approach on the warehouse floor - increasing accuracy and improving safety during the picking process."   


Wearable solution

Silk Contract Logistics is using Zebra's wearable solution including the WT41N0 wearable computer, the Bluetooth-enabled RS507 ring scanner and TekSpeech Pro voice-directed picking software.

The WT41N0 wearable computer screen displays images of goods or complex identifiers such as serial numbers that are not efficiently conveyed in a voice-only system.

Ring scanners enable workers to handle material with both hands that significantly improves their efficiency.

TekSpeech Pro combines functionalities of a camera, display screen, location services and RFID, which also opens-up applications in areas outside the warehouse, such as retail and field service.

"The multimodal wearables allow pickers on the floor to access and verify information - swiftly and accurately - improving operational visibility," said James Shepherd, CEO, Skywire Australia. " Skywire is proud to have partnered Zebra in delivering a robust solution that has built Silk Contract Logistic's status as an innovator in the warehousing space."


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