Creativity and flexibility
According to Baesman, the survey showed that it's not new technology or training that makes employees happy, it's the ability to be creative at work and having the flexibility to use whatever technology you want.
"When we look at people's sensation of feeling creative and how that translates to happiness at work, there is a longstanding perception that creativity is for a few. What we saw in the survey is it's much broader than that. You can find creativity and happiness in a whole array of industries," he says.
There’s a correlation between the use of various collaboration tools and the flexibility of the workplace and how flexible and individual’s work style is, Baesman says. For example, using messaging and email on the job strongly correlates with people's ability to feel creative in their work and be happy, he says.
And it's up to the employer to foster flexibility. "Employers have the power to drive the sense of employee happiness as well as employee creativity in their work, depending on how you view that in your industry," he says.
Devine agrees the burden of keeping people’s technology skills up to date falls on the employer. "Employers need to see where your deficiencies are so they can provide for you. It is the moral obligation of every employer to see the deficiencies of their workforce, so if these older professionals are falling away in skills, shame on their employer for not providing them with the work experience to be employable,” he says. “And that's a failing of the system and we all need to come together to right that wrong."
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