IDA CEO, RADM (NS) Ronnie Tay
This estimated procurement value for FY2011 was announced today at the Infocomm Development Authority of Singapore's (IDA), Industry Briefing 2011 on Business Opportunities for Infocomm in the Public Sector.
This annual Briefing provides information to the infocomm industry about infocomm projects that are in the pipeline for government agencies.
Agencies including the Ministry of Defence (MINDEF), the Defence Science & Technology Agency (DSTA), the Ministry of Home Affairs (MHA), the Ministry of Manpower (MOM) and the National Environment Agency (NEA) presented their upcoming projects.
In an official announcement today, the IDA said MINDEF presented projects to enhance its operational effectiveness through the development of corporate IT systems. These included an improved healthcare system, for MINDEF and Singapore Armed Forces (SAF) personnel. It involves streamlining business process and integrating military healthcare records with national healthcare systems.
An electronic balanced scorecard system, to automate the performance evaluation processes of MINDEF and SAF units, was also announced.
New DTSA ERP
DSTA outlined its IT initiatives for the next three years. Two major projects, to be implemented in FY2011, are a new Intranet with enhanced information accessibility and knowledge sharing, plus real-time connectivity among all its staff and a new enterprise resource planning system to increase productivity and business efficiency.
MHA will be procuring AIMSIII, a framework agreement covering the application and infrastructure development, support and maintenance for MHA systems.
Among many initiatives from the Home Team departments, the Singapore Police Force intends to acquire systems to enhance road-safety enforcement such as the Digital Traffic Red-Light System and Digital Speed Enforcement Camera System.
Separately, the Immigration & Checkpoints Authority (ICA) will be implementing a Flexi Immigration Clearance System to flexibly toggle between automated and manned counters for immigration clearance.
New CRM for MOM
MOM will develop an integrated IT solutions system to support its customer relationship and communications management functions at the new Bendemeer Service Centre. The Centre will be ready in the second half of 2012. This will consolidate all of MOM's public-fronting services on employment matters, work injury compensation, and foreign manpower management to provide an improved one-stop service to its customers.
Through an integrated IT system, MOM aims to raise service efficiency and enhance customer's service experience by leveraging new technology and service innovations.
The Ministry will also be engaging the industry to implement an integrated Foreign Manpower Management System (inFORM) to enhance officers' efficiency and effectiveness in the enforcement and management of foreign workforce. inFORM is a one-stop service portal that allows the public, employers, foreign workers, foreign domestic workers and business partners to transact with MOM through various channels such as Web, mobile and Internet Protocol TV (IPTV) to enhance industry engagement efforts.
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