The VP and Managing Director of HP Singapore, Kelly Tan, recently granted Computerworld Singapore another interview, during which she discussed the various obstacles and opportunities that enterprise IT has to circumnavigate or overcome, and leverage to maximise all potential for operational and business success. The expurgated transcript of the interview below.
Computerworld Singapore: What do you think will prove to be the top technology trends of 2011?
Kelly Tan: Technology trends are important as they are a strong indicator of consumer sentiment and represent opportunities for innovation. There are dozens of trends that are relevant to the information technology industry at any given time, but in our opinion, the main trends of 2011 will be the following.
Digital Transformation: Where once the printed page was the medium of choice, today we get our news from the Web, send messages via-email, and upload photos to the Internet. The importance of this change is monumental. And HP is proud to lead the way with solutions like MagCloud—which allows anyone to create, print, promote, and sell magazines online; SnapFish—which makes it easy to share, print, and store photos via the Web; and digital presses which enable cost-effective on-demand book publishing.
Cloud computing: The next stage in the evolution of the Internet—will enable everything to be delivered as a service, from computing power to business processes to personal interactions. Through the Cloud, IT infrastructure will be democratised. No longer the sole privilege of large enterprises, it will be readily distributed and shared among many in a pay-per-use model. On top of that, a world of individual Cloud services will deliver more intuitive technology, an enormous opportunity for both service providers and consumers.
Sustainability: The massive-scale, intelligent infrastructure required to power modern business can and should be sustainable. We need a cradle-to-cradle view—from material extraction to transportation, manufacture, operation, end-of-life disposal and reuse—to minimise the total cost to the environment. This will help us address the two percent of carbon emissions generated by the IT industry. To address the other 98 percent, we can apply information technology and services more broadly to dematerialise carbon-heavy systems and processes to form the backbone of a low-carbon economy.
Where do you see the greatest challenges facing IT leaders this year, and where the opportunities they should seize?
With the adoption of mobile and Cloud computing, everything is becoming connected and immediate. As a result, customers and citizens expect responses in seconds and “instants” instead of weeks and days. This presents challenges to IT leaders and managers in organisations, with the increasing need for IT to move from chiefly being the administrator of the enterprise to becoming one and the same with the enterprise.
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