"The product is blocking malware from infecting our machines in a big way," Calatayud says, which reduces the risk of data loss and makes life easier for IT. FreeSpace has "reduced the time and labor that was commonly being utilized to handle the traditional anti-virus outbreak incident response process, which often leads to reimaging of machines and productivity loss," Calatayud says.
Two other IT pros who shared their favorite products also hail from the healthcare industry: Josh Bauer, assistant director of network operations at Acorda Therapeutics, and Derek Grocke, service delivery manager at HAMBS.
Acorda Therapeutics -- a biotechnology company based in Ardsley, NY -- uses EMC Syncplicityto secure and distribute content to mobile devices.
"It is an amazing mobile app that offers a great user experience and also offers the security and control we need as a therapeutics company with lots of sensitive information," Bauer says. "Employees can start working on a document on one device and switch to another without any extra steps. It allows teams with folks in multiple locations to remain connected and collaborate on projects. It has also helped increase efficiency and addressed pain points we were having with VPN issues and the limits to attaching large files to emails."
Forum Sentry API gateway is a critical component of the security architecture at HAMBS, a private health insurance software application provider and systems integrator in Australia. "Forum Sentry enabled us to securely expose our APIs to our private health insurance funds, third parties and internal clients and has provided a policy-based platform that is easy to maintain and extend -- all while reducing development time and resources," Grocke says.
Forum Sentry supports multiple authentication and authorization methods, including Basic Auth and OAuth 2.0, and it "provides the SOAP-to-REST conversion we needed to enable RESTful apps to communicate with our existing SOAP infrastructure, which greatly reduced our development effort and future maintenance requirements," Grocke says.
In the retail industry, compliance with the PCI Data Security Standard (PCI DSS) is an issue for companies, which must ensure that they process, store and transmit credit card information in a secure environment. Firehouse Subs, a restaurant chain with more than 860 locations, relies on Netsurion's Managed PCI service.
"Netsurion simplifies PCI for myself, and our franchisees, allowing us to maintain focus on other portions of our business," says Jeremy Gibeault, senior manager of information systems at Firehouse Subs. "Netsurion utilizes a remote setup for their cloud-managed firewalls in each restaurant per our specifications, monitors those firewalls, and alerts us if suspicious traffic is, or has been, attempting to access our network. When the need arises, the customer service has been great and the technical support team at Netsurion is always very responsive which, in turn, allows our franchisees to focus more time on serving our customers and less time dealing with these sorts of issues."
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